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Payment

Option 1 Direct Billing

We are starting to offer Direct Billing to selected insurance companies. This means we can bill your benefits plan directly for payment. Due to the Canadian Personal Privacy Act we are unable to access any specific information from your dental insurance company regarding your dental plan. It is your responsibility to know the parameters of your coverage, such as annual maximums, frequencies,renewal dates and any other limitations. Please be aware that we can not guarantee direct billing at every appointment due to issues with individual benefits plan, problems with submissions or clinic logistic considerations. If you wish to participate in direct billing please complete the Direct Billing Patient Agreement form and bring it to your next appointment.

Option 2 Fee for Service

This option allows you to be in control of your insurance benefits, by paying in full at each appointment for treatment and being reimbursed directly by your insurance company. This will enable you to keep personal records of all dental transactions and all insurance reimbursements. You will not have to worry about having outstanding account balances with us. When insurance companies are reimbursing patients, payments usually takes one to two days to be received, especially if your plan accepts electronic dental claims. We are equipped to provide electronic submissions directly to many insurance companies and will continue to submit your dental claim electronically for you at each appointment.